Get the Top Dog Renter without Moving with Self-Guided Touring

It’s easy to say that we’re faced with a brave new world. That’s not to say it’s for better or worse, but the technological advances certainly have made dealing with the changes a whole lot easier than it could be. Cell phones mean you can contact people no matter where they are, web cams mean you can read their expressions, and the two together mean you can set up tours of your properties without leaving the comfort of your own home.

It may be scary to let a potential applicant run about your halls all on their own, but there are some real benefits to it – especially these days. So how do you go about setting up self-guided tours for your property?

Self-Guiding In Real Life

Naturally, not many applicants want to sign a lease blind. Many people will even want to follow a virtual tour up with one that’s IRL. Applicants want to know what the place ‘feels like.’ To satisfy this need with relative ease, keep these things in mind.

It’s easy to say that we’re faced with a brave new world. That’s not to say it’s for better or worse, but the technological advances certainly have made dealing with the changes a whole lot easier than it could be. Cell phones mean you can contact people no matter where they are, web cams mean you can read their expressions, and the two together mean you can set up tours of your properties without leaving the comfort of your own home.

It may be scary to let a potential applicant run about your halls all on their own, but there are some real benefits to it – especially these days. So how do you go about setting up self-guided tours for your property?

Self-Guiding In Real Life

Naturally, not many applicants want to sign a lease blind. Many people will even want to follow a virtual tour up with one that’s IRL. Applicants want to know what the place ‘feels like.’ To satisfy this need with relative ease, keep these things in mind.

scheduling on a smart tablet

Online Scheduling:

Clients who want to get in without socializing too much can schedule the time they want to arrive. They don’t really have to call you to get this done. With online scheduling, they can decide when they want to be there and when they want to leave (within reason). Or you can have limited time frames, allowing more people to come and go to fit your schedule. If your property management software doesn’t include online scheduling, try free software’s like Calendly, AcuityScheduling, or Doodle, so people can decide when they want to be there.

Online Scheduling:

Clients who want to get in without socializing too much can schedule the time they want to arrive. They don’t really have to call you to get this done. With online scheduling, they can decide when they want to be there and when they want to leave (within reason). Or you can have limited time frames, allowing more people to come and go to fit your schedule. If your property management software doesn’t include online scheduling, try free software’s like Calendly, AcuityScheduling, or Doodle, so people can decide when they want to be there.

scheduling on a smart tablet

This will allow you to have control over who comes when, giving you some structure to ensure your property adheres to Coronavirus safety guidelines.

Limiting People:

With a check-in station, applicants can confirm their digital appointment and get more information on the unit and your property. This means you can protect your staff from coming into contact with too many people and establish rules ahead of time. With digital scheduling, you can even set rules in place for how many people can see the unit at an appointment and detail the check-in process.

Clean Up:

With the schedule that you set and you approve of, you can handle clean up. Do you want a crew in after every single scheduled visit? Or, do you want to wipe down everything yourself? Go ahead. If you want a touch up here and there, go ahead. It’s always a good idea to sanitize doorknobs, light switches, and handrails. Tidy up when the day is done, and you are good to go!

Virtual Tours: What Is Required:

Maybe self-guided touring isn’t for your community In that case, consider a 3D digital tour before the IRL appointment to weed out non-serious applicants. A 3D tour requires two things to get started. You will need a tripod and a camera with panoramic capability and a 360-degree view. If you have recent smart phone, congratulations, you are at least halfway there. You will also need remote capability so that  your body isn’t in the way of motion capture.  Remotely take the panoramic shot. Once it is online, then you are done! You can also do this as an intermediary step. When someone is interested in a property, give them a link to the virtual tour before inviting them to come on a self-guided tour.

couple wearing vr headset happily

This will allow you to have control over who comes when, giving you some structure to ensure your property adheres to Coronavirus safety guidelines.

Limiting People:

With a check-in station, applicants can confirm their digital appointment and get more information on the unit and your property. This means you can protect your staff from coming into contact with too many people and establish rules ahead of time. With digital scheduling, you can even set rules in place for how many people can see the unit at an appointment and detail the check-in process.

Clean Up:

With the schedule that you set and you approve of, you can handle clean up. Do you want a crew in after every single scheduled visit? Or, do you want to wipe down everything yourself? Go ahead. If you want a touch up here and there, go ahead. It’s always a good idea to sanitize doorknobs, light switches, and handrails. Tidy up when the day is done, and you are good to go!

couple wearing vr headset happily

Virtual Tours: What Is Required:

Maybe self-guided touring isn’t for your community In that case, consider a 3D digital tour before the IRL appointment to weed out non-serious applicants. A 3D tour requires two things to get started. You will need a tripod and a camera with panoramic capability and a 360-degree view. If you have recent smart phone, congratulations, you are at least halfway there. You will also need remote capability so that  your body isn’t in the way of motion capture.  Remotely take the panoramic shot. Once it is online, then you are done! You can also do this as an intermediary step. When someone is interested in a property, give them a link to the virtual tour before inviting them to come on a self-guided tour.

Whether you use virtual tours or create an in-person, self-guided tour routine, keep your community residents and other team members in mind. With any rental applicant on-site, security and safety should be at the top of your list. Before and after every tour, make sure your applicants know about the details of your unit (rent price, utilities, etc), your written rental standards, and leasing process. This will help you find quality applicants, whether you’re showing the property digitally or allowing them to view it on their own.

Whether you use virtual tours or create an in-person, self-guided tour routine, keep your community residents and other team members in mind. With any rental applicant on-site, security and safety should be at the top of your list. Before and after every tour, make sure your applicants know about the details of your unit (rent price, utilities, etc), your written rental standards, and leasing process. This will help you find quality applicants, whether you’re showing the property digitally or allowing them to view it on their own.

to Keep Informed!

to Keep Informed!

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Nicole Seidner

Cole Seidner is a copywriter here at the CIC Blog. She holds a degree in Writing from Savannah College of Art and Design with a focus in creative nonfiction. Her free time is spent taking pictures of her dogs or reading deep dive analysis on movies that she hasn’t seen.

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