Holiday Tips for Traveling Property Managers

Whether you’re taking a staycation or traveling to the Bahamas, well-anticipated holiday vacations can take over your brain and make you forget important rental property tasks. Before you go, make sure you double check you have these security, renter notice, and replacement preparations done.

Security, Security, Security

While it’s unlikely that anyone will access your office while you’re away, it’s still important to maintain strict security measures while you’re gone. In order to protect your residents’ information, make sure you don’t have any of the following lying around on your desk:

  • Applicant credit and background reports
  • Rent checks
  • Renter contact information
  • Any logins or passwords

With all of the above, utilize a cross-cut shredder to destroy information you don’t need anymore and securely lock paperwork you do need in a filing cabinet. It’s also a good idea to make sure your computer has password protections enabled, and that you aren’t logged into any accounts that could give someone with nefarious intentions access to sensitive applicant, tenant, or company data.

Notify your Residents of Safety Precautions

Before you go, it might be a good idea to send a few reminders of some basic holiday safety precautions to your residents. In addition to some basic safety protocols you have on your property – like where to put their rental checks and the process for scheduling maintenance and repairs – posting some holiday safety resources couldn’t hurt as well. Unfortunately, house fires are extremely common during the holiday season. Posting a reminder of basic fire safety protocols can help your residents be more aware of where they place their Christmas trees and what holiday décor could potentially be flammable. The U.S. Fire Administration has some free digital and printable handouts and posters you can distribute.

Prep your Replacement

Depending on how long you’re gone, when, and who’s filling in for you, you might need to give your fill-in a little bit of instruction. This is especially important if you’re going to be on vacation when the rent is due. If you’ve worked your vacation in around rental dates, simple instructions like how to manage the workorders, what vendors (plumbers, etc.) to contact in the case of an emergency, and a list of property rules are a good place to start. Just make sure you clearly communicate what constitutes an emergency in which they would need to contact you.

While you can’t plan for everything, keeping these three tasks in mind before you go will help reduce the amount of phone calls you’ll get while on your holiday vacation. Good luck, and we hope you get some much needed rest!

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Becky Bower is the Content Strategist here at the CIC Blog. She holds a degree in English, with a focus in creative writing, from CSU Channel Islands. Her biggest weakness is cake and favorite superhero is Batman.

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