In the multifamily world, accepting walk-in rental showings is typically considered a big component of good customer service and community branding… but that is slowly fading. Many multifamily properties have started ditching walk-ins in favor of requiring scheduled showings to maximize their leasing agent’s time and minimize the chances they’ll receive not-so-serious viewers. Whether or
As September comes to an end, it’s time for the California Governor, Jerry Brown, to make some decisions on legislation. As bills pass over his desk, let’s take a look at what’s coming down the pipeline and what’s been approved.
The US Department of Housing and Urban Development (HUD) has filed a complaint against social media giant Facebook. The company is allegedly allowing advertisers on their site to be discriminatory with options that violate and target the seven protected classes. As these practices have been brought to light, an investigation into whether they are violating
Smell marketing isn’t a new idea by any means, and there’s no doubt that you’ve encountered it before. Casinos utilize it to encourage gambling and increase drink sales; medical offices use it to put you at ease while you sit in the waiting room, and gyms use it to keep the air fresh and encourage
If you’re working in the rental housing industry, there’s no doubt that you’ve heard of the Fair Housing Act (FHA). While you may think that it’s just a piece of legislation that prevents bias of the seven protected classes (race, color, religion, disability, sex, familial class, and national origin), there’s much more to it than
The CIC Blog is dedicated to keeping you up-to-date on all things rental housing industry related, and we’ve redone our blog to help you easily search for the content you’re looking for. Not only have we given our blog a makeover, but we’re now located at www.cicreports.com/resources. Take a look at our new and improved
After several years of litigation, in Connor v. First Student, Inc. the California Supreme Court decided that the California Investigative Consumer Reporting Agencies Act (“ICRAA”) was not unconstitutionally vague as applied to employment background checks. It reached this conclusion notwithstanding its finding that there is some overlap between the ICRAA and the California Consumer Credit
Equifax’s major security breach last year caused irrefutable harm to millions of consumer’s personal information. With information accessed including names, social security numbers, birth dates, addresses, and (in some cases) driver’s license and credit card numbers, a large number of Americans are still vulnerable to identity theft even now. As most consumers have long forgotten
When a tenant fills your vacancy, it isn’t uncommon to offer them a move-in gift to show your appreciation. Maybe you offer a month of free internet or a gift card to a restaurant in the area, but you do something nice to start your relationship with your new renter on the right foot. With
While not all industries have embraced remote life completely, off-site work has become a growing opportunity for a lot of companies. In fact, according to Global Workplace Analytics, telecommuting has grown by 115% since 2005 with 80 – 90% of those surveyed saying they’d like to telework at least part of the week. In an age