One of the few things that are guaranteed in this world is people age every second of every day; we’re all getting older! There are health issues, memory issues, but maturity doesn’t change. The need for the independence that you had when you were younger doesn’t change. The desire to be in the home that
There are many reasons that rental properties set up guest policies. There are fire hazards, occupancy limits, and not to mention the dreaded subleasing schemes. A policy is just one more way to ensure everything is on the up and up, to know who is staying, if they are safe and if your residents are
With the holidays coming up and more people shopping online than ever, identity theft is a greater risk than ever. While it’s up to your residents to protect their digital information, it’s up to you to secure the personally identifiable information (or PII) that your management team has records of. From information on the application,
Being ghosted by a renter can be a disruptive and confusing experience for any rental property owner. If you’ve never had to engage in the process of determining when and how to locate or evict a missing resident, count yourself lucky. Fortunately, the law has considered the instance of a missing renter and, depending on
With Halloween around the corner, the world invites spooks, scares, and all the ghost stories a person could want. It’s the time for Horror Fests and Haunted Houses, maybe even some roasted marshmallows if that’s what floats your boat. Maybe that’s not your scene, because you have a real ‘haunted’ house. Whether your property is
There have officially been two gender reveal parties that have ended up with massive fires, and that is no good sign. With that, COVID-19, quarantine, murder hornets, and all the other resulting problems 2020 has given us, many things have fallen to the wayside. That begs the question: are you prepared for the Great American
Halloween is often considered the United States primary inversion holiday. This is the day where the good dress as bad and celebrate the things we normally avoid: spooks, scares, and Tiger Kings. This is the season to think about all the bad things out there with a campfire and a flashlight under our chins. We
When I first entered the apartment industry more than a decade ago, one of my job duties was to facilitate sales and customer service training for new property managers and leasing agents. I inherited a curriculum that exploded with so many scripts and lists and closing techniques that I watched my students’ eyes glaze over
Times may be hard, and one thing you always want is to be able to depend on your good residents to stick around. The ole reliable, the dependable, they’ve been here for a while and weren’t ever late, didn’t break things, those are the residents you want to keep. But you can’t – not forever.
In this industry, we’re always trying to figure out more about our renters. From analyzing the next generation of renters, to connecting with applicants on the latest social media platforms, to investing in AI, we’re constantly looking for new ways to attract the best residents to our properties. But when does the desire to know