The FTC and CFPB Requests Public Comment from You

The Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB) have united to inspect how background screening can impact American renters, with a particular emphasis on examining the use of criminal and housing court records and tenant screening practices. As part of a whole-of-government effort detailed in the White House’s January 2023 Blueprint, the FTC and CFPB are seeking public comment until March 30, 2023. We urge you to voice your unique industry perspective.

What to Do

Until May 30, 2023, the FTC and CFPB are requesting current tenants, prospective tenants, advocacy groups, commercial and individual landlords, property managers, background screening companies, other consumer reporting agencies, and others to weigh in on a wide array of issues that affect tenant screening such as:

  • how criminal and eviction records are used by landlords and property managers in making housing decisions
  • how and which potential inaccuracies in criminal and other records affect rental housing decision
  • whether consumers are informed about the criteria used in tenant screening or notified about what information in their background check led to their rejection
  • how landlords and property managers are setting application and screening fees
  • how algorithms, automated decision-making, artificial intelligence, or similar technology are used in the tenant screening process
  • whether there are ways to improve the current tenant screening process.

Our Two Cents

The rental housing industry is very well regulated – and tenant screening, criminal records, and housing court records are no exception. As the FTC reports, the FTC and CFPB are gathering additional information for the purpose of “identifying practices that may unfairly prevent consumers from obtaining and retaining housing, and comments to the RFI will help inform enforcement and policy actions under each agency’s jurisdiction.”

CIC will continue to uphold the golden standard with FCRA-compliant identity matching, daily record quality control, compassionate customer and consumer support, and more. We will continue to build educational resources for consumers and promote consumer confidence when reviewing their report. CIC is committed to empowering the rental housing industry with top-tier tools to safeguard your businesses, employees, and the communities you serve.

This page is made available by Contemporary Information Corp. (CIC) for informational purposes only. It is not meant to convey CIC’s legal position on behalf of any client, nor is it intended to convey specific legal advice. Any opinions expressed on this page do not necessarily reflect the views of CIC, its partners, or its clients. Accordingly, do not act upon this information without seeking counsel from a licensed attorney. The information on this page is published “AS IS” and is not guaranteed to be complete, accurate, and or up-to-date. CIC makes no representations or warranties of any kind, express or implied, as to the operation or content of the site. CIC expressly disclaims all other guarantees, warranties, conditions and representations of any kind, either express or implied, whether arising under any statute, law, commercial use or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall CIC or any of its partners, employees, or affiliates be liable, directly or indirectly, under any theory of law (contract, tort, negligence or otherwise), to you or anyone else, for any claims, losses or damages, direct, indirect special, incidental, punitive or consequential, resulting from or occasioned by the creation, use of or reliance on this site (including information and other content) or any third party websites or the information, resources or material accessed through any such websites. Photographs are for dramatization purposes only and may include models. Likenesses do not necessarily imply current client, partnership or employee status.

  • Comment (1)
  • Phil G. Page says:

    The information we obtain through CIC is vital to our rental operation. We have very few of the issues that seem to be prevalent in the industry. We do our home work up front and depend on accurate information being obtained. We have rented to convicted felons that have a positive track record with their PO and beyond. One such person is a guy that has a family and a good job and is making a positive contribution to society. With out proper information it would have been inpossible to ascertain if he would fit in the community living environment and be an asset to the community and himself. Our residents want to feel they are living in a safe and secure environment.

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